Showing posts with label Management. Show all posts
Showing posts with label Management. Show all posts

Saturday, November 12, 2022

Increase Your Personal Intellectual Capital #LeadersAreReaders October 2022



When I was working in management, I use to read monthly articles by the late Peter F. Drucker (1909-2005) in the business magazine. My workplace was near the bookstore. At the age of 90, he was more active than most 25-year-olds. As a consultant and an author known as 'the father of management thinking,' he was continually working on new books, most of which became bestsellers. Yet, midst his massive accomplishment, he still found time to read three to five hours a day on a wide range of subjects - a habit he first cultivated as a young man. Like Charles H. Spurgeon, one of my heroes of faith, you just have to admire them but don't need to emulate them.

"Every few years I pick another major topic and read in it daily for three years,"
 Drucker once said candidly. "It's not enough to make me an expert, but it's long enough to understand what the field is all about. I've done this for 60 years." When I enter the full-time ministry, I somewhat learned this strategy from Drucker (and Spurgeon): read widely, from many different fields NOT just Christian books. Drucker is the epitome of the 'knowledge worker,' a term he coined to describe the most valuable resource in the new economy - intellectual capital. "Your knowledge and your experience are your new wealth. They belong to you, not your company. Leave an organization and you take that wealth with you."

Learning how to learn and increase your intellectual capital with practical skills. Be valuable. One of the best ways (meaning, not the only way) to do this is by READING BOOKS and/or through good literature. It takes curiosity and also discipline. In the Information and Digital Age, like the late Peter Drucker, the discipline of reading will be well rewarded. Wherever you go, you take that wealth with you
.

#ServeToLead #PeterFDrucker #LifeTimeLearner #ReadersAreReaders #IntellectualCapital #KnowledgeIsWealth #LetsMakeReadingCoolAgain

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Sunday, May 24, 2020

Cal Newport on Managing Time Better

Since MCO I lost the sense of time and I hardly use my planner (there was one time I forget where I put it). I forget to manage my time. Thanks to Cal Newport for the reminder. I fully recommend reading Deep Work


#ServeToLead #LeadersAreReaders #LetsMakeReadingCoolAgain #ProductivityHacks #DeepWorkCalNewport #1Book1Week


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Sunday, October 20, 2019

Derailed: Five Lessons Learned from Catastrophic Failures of Leadership (2009) by Timothy Irwin, Book Review


Derailed: Five Lessons Learned from Catastrophic Failures of Leadership (2009)
by Timothy Irwin, PhD

Derailment means "off the rails." To be a derailed leader means to fall short of inner character that result in outer disaster. Maybe it's better to say that a derailed leader is not a ‘leader' after all. In the second section of this book, Irwin, a consultant on leadership development, shares about six famous leaders who greatly derailed, namely: Robert Nardelli, Carly Fiorina, Durk Jager, Steven Heyer, Frank Raines & Dick Fuld. Irwin doesn't shame these six high profile leaders because their derailments are known to the public and were reported from respected media. In their cases, fraud was not the reason. "What ultimately caused the derailment of the individuals profiled in upcoming chapters was a failure of character!" write the author. "The big lesson is that no matter how brilliant, charming, strategic or commanding in the presence a leader is, the consequences of a failed character are extraordinary disabling and will bring down even the strongest among us."

But ultimately, this book is not about them… it's about us – you and me, especially we who are in a leadership position and/or authority. It's about how we can avoid derailment and recognize the early warnings of it. As Patrick Lencioni, the author of The Five Dysfunctions of a Team, warned, "No one is immune from the derailment." I take the message of this book seriously and I thank Irwin for making it clear, urgent and essential for aspiring leaders like me. I've been to the dark valley of my character flaw. I went to prison because of it. A minor crime, I assure you, but a serious lack of character issue. If Irwin knew me (and if I'm famous), I can have a long profile chapter in this book! How did derailment happen? First, we must understand that it's a process. A slow but sure progression. Stage 1: A Failure of Self/Other-Awareness > Stage 2: Hubris, Pride Before the Fall > Stage 3: Missed Early Warning Signals > Stage 4: Rationalizing > and then, of course, Stage 5: Derailment.

Why did derailment happen? As Tim Irwin already says: a failure of character. Most good leaders have high IQ but most fallen leaders have low CQ (Character Quotient). "Character is the foundation of great leadership. We have to get this right to stay on track." There are three (3) tests of character: 1) Does the leader have a strong moral/ethical guidance system that functions well in ambiguous situations? 2) Does the leader make decisions just for expediency? And 3) Does the leader handle adversity with grace? To "stay on track" is an exercise of character. Tim Irwin outlines four character-based qualities that can help leaders to do just that:

#1 Authenticity (My strength that can be my weakness too)
#2 Self-Management (Very essential. Leader leads him/herself first)
#3 Humility (remind me of Lencioni's values: Smart, Hungry and Humble)
#4 Courage (I love the story of his father, Jim Irwin)

In the last section of this book, Irwin shares some practical suggestions, tips and axioms. He lists Five Critical Lessons In Leadership and Five Critical Habits of the Heart. To know about it, you have to read this book. It's worth the price and your time (by the way, I bought it during the sale for only RM10!). I fully recommend it. Although for me it comes in a bit late – remember I shared with you about my derailment incident – I'm glad that I learned from it quickly. I resolve by God's grace and guidance that I want to improve my character personally and as a leader. As Tim Irwin closes this book: "We must keep intense light on our character as well as continue to become more and more competent at what we do."

THINK BIG. START SMALL. GO DEEP.
 
Blog: https://www.richardangelus.me/                  

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Wednesday, September 25, 2019

Angelus' Quote: Three (3) Responses for Keeping the ‘Monkeys’ off Your Back



Dr. Kenneth Blanchard, the co-author of The One-Minute Manager, says, “You are helping your people too much if you take responsibility for the care and feeding of their monkeys🐒🙊🙉 ‘Monkey’ in this context refers to the tasks, jobs or problems that are the responsibility of other people. If you take other people’s ‘monkeys’ (responsibilities) on your back too much it will add unnecessary stress to your life and reduce your time for your own main responsibilities.

Here are three (3) responses for keeping the ‘monkeys’ on other people’s backs and off of yours:

1) SUPPORTIVE RESPONSE 🐵 State that you understand the complexity of the other’s problem and that you are willing to talk with them about how they (not you!) can get is solved

2) DELEGATING RESPONSE 🐵 Inform others that this is their responsibility, but give them some suggestions they might try

3) COACHING RESPONSE 🐵 If you feel others do not have the ability to handle their ‘monkeys’ then give them specific directions. Explain the next move or strategy or resources that you would recommend and then supervise what they do

Remember, I repeat, DON’T TAKE other people’s ‘monkeys’! 🙊🙉🐒 #ServeToLead

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Tuesday, September 3, 2019

Angelus' Quote: Leadership Is Doing the Right Things



Based on the comic below, every day LEADERS are faced with choices that may bring failure or success to the team or organization. Peter F. Drucker famously says, "Management is doing things right; leadership is doing the right things"

You may use 'gold' or 'whip', 'rules' book or 'staff', 'money' or 'carrot' as shown above. Or you may use your own methods or guidance from your mentors. Each choice has consequences. "Leadership is a subtle art of choosing carefully." It supposes to be a funny comic, but I see wise counsel in here 😉⚡🙏 #ServeToLead
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Wednesday, July 24, 2019

BOOK REVIEW The Ruler's Guide: China's Greatest Emperor and His Timeless Secrets of Success (2017)



The Ruler's Guide: China's Greatest Emperor and His Timeless Secrets of Success (2017)
by Chinghua Tang

"The ruler has only one heart," says Tang Taizong, the greatest emperor of China (598-649), a good leader and wise ruler, "but it is the goal of many people. Some want to win it by bravery, some want to win it by eloquence, some by flattery, some by cunning, some by satisfying its desires. The ruler is being assaulted from all sides. Everybody tries to sell him something in order to attain power and wealth. If he drops his guard for one moment, he can make a serious mistake and get into trouble. That is why it is difficult to be a ruler." Just change the word ‘ruler’ to ‘leader’ and The Ruler’s Guide automatically become a leadership book.

I have to choose between reading Sun Tzu's The Art of War and Chinghua Tang's The Ruler's Guide because if I read one and then I don't like what I read, I won't read the other one. I'm glad I've chosen (if you believe in human's freewill) The Ruler's Guide. Probably I will read The Art of War soon. In this 160+ pages book, Chinghua Tang, Shanghai-born who runs his management consulting firm, Concorde Universal Inc. in New York, presents conversations between Taizong and his wise and talented advisors that reveal core aspects of leadership, management, government and personal legacy. I don't like the fact that he killed his brother to gain the throne but after he became China's emperor, he was a change – not perfect – man. When he founded the Tang dynasty (his dynasty lasted about 300 years, the longest), Taizong was only 28 years old. He was a fierce warrior who killed about 1,000 enemies on the battlefield but more than that, he is a great leader on par with Augustus, Genghis Khan and Napoleon.

The format of this book is simple. The primary source for the quotes based on the conversations between Tang Taizong and his advisors is from The Zhenguan Executive Guide (670-749) and then organized into 12 topics/chapters, namely:

#1 On Being Emperor
#2 On Human Resources
#3 On Moral Character and Talent
#4 On Management
#5 On Remonstrance
#6 On Virtues
#7 On the Art of War
#8 On Crime and Punishment
#9 On Frugality
#10 On the Rise and Fall of an Empire
#11 On Parenting and Educating the Next Generation
#12 On Being Well Remembered

What makes Tang Taizong extraordinary are many, but three (3) are most admire: 1) Personal Leadership. He assembled a team of advisors who are much older and wiser than him before he assumed the throne; 2) Polymath Leadership. He was a gifted administrator, a master military strategist, a mighty warrior, an archer, hunter, horseman, poet, composer, philosopher and calligrapher; and 3) Tolerance Leadership. He allowed women to speak especially in his relationship with his wife. He also, although he was closer to Taoism, was very tolerant of religion. He allowed both Christianity and Islam into China for the first time and was, indirectly, the cause of Buddhism's being planted in Tibet. Taizong has many shortcomings, but I love the way he admitted it and daily he tried to improve himself. "Today, [Tang Taizong] is revered as among the greatest emperors of China," writes Chinghua in the last chapter. "As a wise and rational monarch, he is a role model for all rulers. And his dynasty is recognized as one of the most glorious eras in Chinese history." Love this book!

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Sunday, July 14, 2019

Angelus' Quote: Leadership Is Doing the Right Things



It takes time to collect information, and there's a sense in leadership that you need to move quickly. As leaders, we are paid (or expect) to respond and act, not to sit back and wait for someone else to solve problems 😊

Yet I made the mistake of acting before analyzing. In a few cases, I judged the situation prematurely, I didn't take time to listen, and I'm lack of patience to wait (young blood) 😅

As a leader, you and I must get as much data and information as possible before taking actions. Of course, you don't have to wait until you get 100% of the data, but get enough to be sure that you're taking as many considerations and alternatives. Always make the effort to analyze before taking actions 😉 Do the right things.


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BOOK REVIEW The Mystical Leader: The Seven Myths of Leadership (2017) by Ron Edmondson



The Mystical Leader: The Seven Myths of Leadership (2017) by Ron Edmondson

What a productive day! I enjoy reading this book and appreciate how Ron explains each myth with his own examples honestly and thoughtful. I love that he didn't push too much with Christian message but outlines his ideas practically and do-able.

Here is a fact: the church - and organizations and non-profits - need stronger leaders. But many leaders suffer from seven common misunderstandings of leadership, making them weak and ineffective. Ron writes, "In my long career in business and government leadership, and now after serving in church planting and church revitalization, I've found the problems churches face are generally the same. We need better leadership."

Here are The Seven (7) Myths with simple summary for each chapter:

1) A Position Will Make Me a Leader. Some believe simply has a big or fancy title makes them a leader. Not true. I’ve known many people with huge positions whom no one was truly following. They may give out orders and command certain obedience, but no one is willingly following their lead. They may be a boss, but “I wouldn’t call them a leader,” writes Ron.


2) If I Am Not Hearing Anyone Complain, Everyone Must Be Happy. Have you ever heard of passive aggression? The fact is sometimes the leader is the last to know about a problem. Some people are intimidated by leadership. Other times, they don’t know how to approach the leader, so they complain to others, but not the leader. And, sometimes, as the author said, the way I’m leading dictates who tells me what I really need to know.

3) I Can Lead Everyone the Same Way. So not true. It simply doesn’t work. Actually, people are different and require different leadership styles. The author not saying it’s easy, but if you want to be effective you will learn your people and alter your style to fit their personalities.

4) Leadership and Management Are the Same Things. Great organizations need both, but they are not equal and they require different skills. Simply put — Leadership is more about empowerment and guiding people to a common vision — often into the unknown. Management is more about maintaining efficiency within a predetermined destination but leadership requires change and innovation.

5) Being the Leader Makes Me Popular. “My file of criticisms...,” writes Ron, “[is] larger than my encouragement file.” The truth is leaders can be very lonely people. (It’s why leaders must surround themselves with encouragers and continually seek renewal). The only way to avoid criticism and be “liked” as a leader is to make no decisions, do nothing different, never challenge the status quo — in other words — don’t lead.

6) Leaders Must Have Charisma and Be Extroverts. Some of the best leaders I know and read are very introverted and subdued (read Susan Cain’s Quiet: The Power of Introverts in a World That Can't Stop Talking). And, honestly, they are leading some of the biggest churches and organizations. Leadership IS about influence. If someone is trustworthy, dependable, has integrity and is going somewhere of value — others will follow no matter how introvert or extrovert the leaders are.

7) Leaders Accomplish by Controlling Others. Absolutely not! This is not leadership. It is a dictatorship. Effective leaders encourage others to lead. They challenge people to be creative and take ownership and responsibility for accomplishing the vision. They learn to delegate through empowerment.

I enjoyed and benefitted from this book. I would recommend this book to pastors and those who involve in church ministry.


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Monday, June 3, 2019

BOOK REVIEW Managing by Accountability: What Every Leader Needs to Know about Responsibility, Integrity - and Results (2007)



LESS THAN 10 MINUTES BOOK REVIEW on M. David Dealy with Andrew Thomas's Managing by Accountability: What Every Leader Needs to Know about Responsibility, Integrity - and Results (2007)

At its core, accountability is the responsibility to act. It is the commitment to do the right thing and stand by your decisions. And it is something that must come from within 😊. In this video, I would like to share 5 Key Lessons that I Learned from this book. Enjoy!

#LetsMakeReadingCoolAgain
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Wednesday, May 1, 2019

Angelus' Quote: Boss says, "Go"; the Leader says "Let's Go!"



This is the full quote by H. Gordon Selfriedge (taken from Bits & Pieces):

"The boss drives his men; the leader coaches them.
The boss depends on authority; the leader on goodwill.
The boss inspires fear; the leader inspires enthusiasm.
The boss says 'I'; the leader says 'We.'
The boss fixes the blame for the breakdown; the leader fixes the breakdown.
The boss knows how it is done; the leader shows how.
The boss says 'Go'; the leader says 'Let's go!'"


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Saturday, April 27, 2019

Engaging the Hearts and Minds of All Your Employees (2018) by Lee J. Cohan, Book Review


Engaging the Hearts and Minds of All Your Employees:
How to Ignite Passionate Performance for Better Business Results
(2009, 2018)
by Lee J. Cohan

Truly this is the classic leadership guide to engaging and inspiring employees. I read this book from the perspectives of employer and employee. In this way, I get the most benefits. I asked myself this question, “Am I excited to come to work?” frequently when I read it. This question is important because Lee Cohan defines three different types of employees that may best represent what type of employee I am now. Which one are you? #1 Engaged employees love their work and look forward to it every day; #2 Disengaged employees “punch the clock” but are not involved in the work, and #3 Actively disengaged employees don’t like their work and let it be known throughout the workplace. If you’re a leader, you already know which category you want your employees or team to fall into (hint: #1). You see, engaging leader invest time and energy into the team because he/she knows that engaged team is more likely to: stay with the organization, perform at high levels, influence others to perform well, promote the organization externally, deliver unparalleled customer service, etc.

As a leader, you must avoid #2 and #3 (especially) at all cost. Why? Because as Lee Cohan points out, the disengaged employees will most likely bring harm and toxicity in the organization. “A Gallop poll found only 26% of U.S. employees are fully engaged at any time. At the other end of the spectrum, 19% of employees are actively disengaged, meaning they intentionally act in ways that negatively impact their organizations. The annual cost, nationwide, to employ this actively disengaged group exceeds $300 billion” (Gallop Management Journal, 2001). $300 billion! If we were to do polling in Malaysia, with the state and attitude of Malaysian employees nowadays, I think we can use the annual cost of disengagement to cover 1MDB lost in 3 years! Disengagement is very costly. Here are some symptoms of disengagement: increase turnover, missed deadlines, low morale, high burnout rates, complacency, finger-pointing and name-calling, lack of accountability and responsivity, and increased absenteeism. “Disengagement is simply the result of unfulfilled needs” writes Lee Cohan.

So in this book, Lee Cohan identifies the six basics needs to be required to fully engage your employees or team. Three (3) of these needs are emotional and the other three (3) are intellectual (refer to pic). “Engaged minds build employee performance,” explains the author, “engaged hearts ignite people’s passion.” By engaging the hearts AND minds of employees, they will achieve Passionate Performance. “Passionate Performance is about passion and performance” – this is what Lee called engaged employees. Let me summaries each needs one by one:


The Intellectual Side: Engaging the Mind. “Thought, not money, is the real business capital,” said Harvey S. Firestone. To engaged people’s minds, they need:

#1 Achievement. We all want to succeed at something. Two key strategies to fulfill your employees’ need for achievement include: 1) Eliminate barriers to achievement by ensuring that your team has the resources to achieve the result you want, get into the fundamentals, match authority and responsibility levels, and be decisive, and 2) Define crystal clear goals by using the SMART method (Specific, Measurable, Achievable, Relevant, Time-framed).

#2 Autonomy. We all want to control our work. Two key strategies to fulfill your employees’ need for autonomy include: 1) Involve employees in improving their work processes such as making it easy for them to implement ideas and listen at least 50% of the time in order to prevent blind spots; and 2) Set broad yet clear boundaries, let your team determine the best methods to achieve their goals.

#3 Mastery. People have the need to develop expert skills and/or knowledge. Two key strategies to fulfill your employees’ need for mastery include: 1) Fit person to position for ‘highest and best use’ by designing sweet spot jobs; and 2) Seize teachable moments to coach employees to make them be better people, not just better employees.

The Emotional Side: Engaging the Heart. “It’s not the size of the man,” writes Evander Holyfield, “but the size of his heart that matters.” To engaged people’s hearts, they need:

#4 Purpose. We all want to be part of something bigger than ourselves. Two key strategies to fulfill your employees’ need for purpose include: 1) Create a compelling purpose for yourself and your team by asking “Why do we ultimately do what we do?”; and 2) Stay focused on activities that directly support your team’s purpose because time and energy are very previous.

#5 Intimacy. Everybody wants to feel like they belong. Two keys strategies to fulfill your employees’ need for intimacy include: 1) Maintain the sense of smallness by creating more, smaller teams as you grow rather than fewer larger teams; and 2) Create rituals and celebrations. Focus on only one or two new rituals to ensure 100% reliability in performing them and keep it simple.

#6 Appreciation. People want to be recognized for their work. Two key strategies to fulfill your employees’ need for appreciation include: 1) Find opportunities to appreciate employee’s contributions. Make your employee recognition personal, memorable, sincere and meaning full; and 2) Demonstrate a sincere interest in your employees as people. Remember: Leadership is [still] a high-touch job.

I love this book. Short, packed and full of wisdom. Read it and get ready to change your perspective!

THINK BIG. START SMALL. GO DEEP.

To WATCH my REVIEW of this book on YouTube, CLICK HERE: https://youtu.be/GW-6NTrAmRE
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Monday, April 15, 2019

Leader-Managers, Understand Young Workers

Dear manager-leaders, you need to understand what turn young workers ON and OFF:


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